Mission & Vision

Our Mission
Our Mission

We ensure that your facilities are safe, functional, and welcoming:

The mission of Real facilities Management & Engineering Ltd. is to create safe, efficient, and productive physical environments by integrating people, places, and processes to support core business goals and enhance the quality of life for building occupants. This involves providing a wide range of services, from strategic maintenance and sustainability initiatives to the management of support functions like cleaning and catering, all while striving for customer satisfaction and operational excellence. 


Key Aspects of Our Mission:


Integrate People, Place, and Process:
Our connects the physical space (place) with the people who use it and the operational processes that govern it to achieve organizational goals. 

Ensure a Safe and Healthy Environment: A primary mission is to maintain and create a safe, secure, and well-maintained physical environment that is conducive to the well-being of employees, clients, and visitors. 

Support Business Productivity
: By managing facility operations effectively, companies help to enhance productivity and create the optimal conditions for core business activities to thrive. 

Deliver High-Quality Services: This involves managing a variety of services such as cleaning, maintenance, catering, and reception to ensure they meet the needs of occupants and create a positive experience. 

Implement Strategic Maintenance and Sustainability: Missions often include planning and delivering professional services that are sustainable and focused on the longevity of assets and facilities. 

Provide Value-Added Solutions: Many companies aim to provide value and return on investment for their clients by implementing innovative solutions and leveraging their expertise. 

Focus on Customer Satisfaction: A successful mission often involves achieving high levels of customer satisfaction by delivering comprehensive quality services tailored to specific client needs. 

Our Vision
Our Vision

Shaping the Future of Service Industry:

Real Facilities Management & Engineering Ltd's vision outlines its aspiration to achieve excellence, sustainability, and innovation by creating high-quality, safe, and valuable environments for its stakeholders through efficient, ethical, and client-focused services. Visions often include becoming a national leader in operations, transforming built environments, or fostering lasting, high-quality environments through forward-thinking technology and continuous improvement. 


Key Aspects of our visions:


Excellence and Leadership: Aims to be a recognized leader by setting benchmarks for service quality, operations, and customer satisfaction. 


Sustainability: Encompasses environmental responsibility, energy reduction, and creating sustainable, long-lasting environments. 


Innovation: Encourages new ideas, creativity, and the use of technology to provide better services and find innovative solutions. 


Value and Performance: Focuses on delivering high performance, great value, and providing the best services at the right cost. 


Client-Centrality: Prioritizes meeting and exceeding customer expectations and needs to ensure their success and a positive experience. 


Safety and Security: Aims to ensure a safe, secure, and healthy environment for all people within the facilities.

 
Transformative Impact: Aims to transform buildings and environments to improve the lives of people who live, work, and visit them.

Our Values

Guiding Principles

The foundation of our success lies in our core values that guide every decision we make and every action we take.

Compassion

We treat every patient with empathy, kindness, and respect, understanding that healthcare is as much about emotional support as it is about medical treatment.

Excellence

We are committed to the highest standards of quality and safety in all aspects of patient care, continuously improving our practices and services.

Innovation

We embrace new ideas, technologies, and approaches to healthcare that improve patient outcomes and enhance the care experience.

Integrity

We conduct ourselves with the highest ethical standards, maintaining honesty, transparency, and accountability in all our actions.

Teamwork

We collaborate across disciplines to provide comprehensive, coordinated care that addresses all aspects of our patients' health and well-being